Terms of Service | AJ Land O Lakes Concrete

1. Agreement to Terms

By accessing our website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services. AJ Land O Lakes Concrete reserves the right to modify these terms at any time.

2. Services Provided

AJ Land O Lakes Concrete provides concrete installation, repair, and maintenance services for residential and commercial properties. All services are performed by licensed and insured professionals. Service availability may vary by location and project requirements. We reserve the right to decline any project at our discretion.

3. Estimates and Pricing

All estimates provided are based on the information available at the time of inspection. Final pricing may change if site conditions differ from initial assessment or if customer requests modifications to the scope of work. We provide written estimates that are valid for 30 days unless otherwise stated. Payment terms will be outlined in your service agreement.

4. Customer Responsibilities

Customers are responsible for obtaining any necessary permits or approvals required by local authorities. You must ensure clear access to the work area and notify us of any underground utilities, sprinkler systems, or other obstacles. You agree to keep pets and children away from the work area during construction for safety reasons.

5. Project Timeline

We provide estimated completion dates based on typical weather conditions and project complexity. Actual timelines may vary due to weather, material availability, or unforeseen site conditions. We will communicate any delays promptly and work to minimize disruption to your schedule.

6. Warranty and Guarantees

We stand behind our workmanship with a warranty on labor as specified in your service agreement. Warranties do not cover damage caused by improper use, Acts of God, or normal wear and tear. Material warranties are provided by manufacturers and are subject to their terms and conditions. Any warranty claims must be submitted in writing within the warranty period.

7. Limitation of Liability

AJ Land O Lakes Concrete's liability is limited to the cost of the services provided. We are not responsible for indirect, consequential, or incidental damages. Our insurance coverage protects against property damage and injuries that occur during the course of our work.

8. Cancellation Policy

Customers may cancel scheduled services with at least 48 hours notice without penalty. Cancellations made less than 48 hours before the scheduled start date may be subject to a cancellation fee to cover mobilization costs and materials already ordered. If we must cancel due to weather or other unforeseen circumstances, you will be notified promptly and we will reschedule at no additional cost.

9. Payment Terms

Payment schedules will be outlined in your service agreement. We accept cash, check, and major credit cards. Final payment is due upon project completion unless other arrangements have been made in writing. Past due accounts may be subject to interest charges and collection efforts.

10. Dispute Resolution

We are committed to resolving any concerns quickly and fairly. If you have a dispute regarding our services, please contact us immediately to discuss the issue. If we cannot reach a resolution through direct communication, disputes will be resolved through binding arbitration in accordance with Florida law.

11. Governing Law

These Terms of Service are governed by the laws of the State of Florida. Any legal action arising from these terms must be brought in the appropriate courts of Pasco County, Florida.

12. Contact Information

If you have questions about these Terms of Service, please contact us at hello@landolakesconcrete.com or call (813) 535-8615. We are happy to clarify any terms or address your concerns.